Shipping

Orders are shipped out from our warehouse located in Durham, NC within 1-3 business days after being placed.

Warranty

Warmers:  Happy Wax warrants your new warmer to be free from defects in materials and workmanship under normal household use for a period of one year from the date of purchase.

Warmer Bulbs:  Happy Wax warrants your new warming bulbs to be free from defects in materials and workmanship under normal household use for a period of 90 days from the date of purchase

Please see our FAQ for full details.

Returns

If you are having issues with our products or are not happy with a purchase, please contact us via Email at hello@happywax.com or call 1(888) 400-3053 (m-f, 9am-5pm EST) and we will work to ensure that your at 100% satisfied. Its the Happy Wax way!