Help Center

Wax Warmers

What does "no scrape" silicone dish mean?

Can I use any wax melts in my Happy Wax Warmer?

What type of bulbs do Happy Wax warmers use?

Can Happy Wax warmers be used with essential oils?

How do I care for my silicone dish?

What is the difference between the Mod Warmer and the Signature Warmer?

Can I order a replacement dish for my warmer?

Can your wax warmers be used outside the US?

Wax Melts

What are scented wax melts and how do they work?

Can I use Happy Wax melts in wax warmers sold by other brands?

Why is soy wax better?

Are your wax melts safe to use around cats and dogs?

Are your wax melts biodegradable?

What are the ingredients in Happy Wax melts?

How strong are the scents?

How many bears do I use?

How many bears come in each size?

How long does the scent last?

What is the shelf life of Happy Wax melts?

What happens if a person or a pet ingests a Happy Wax melt?

Are your wax melts safe to use around birds?

Are your wax melts safe to use around infants & children?

How do your wax melts fare to those who are sensitive to fragrances?

Shipping, Returns, and Payment Methods

How do I check my order status?

What is your return policy?

How quickly will my order be processed?

Do you ship internationally?

Where do you ship from?


Do you have social media?

Is Happy Wax sold in stores?

Can I sell Happy Wax products in my store?

Are you a MLM based company?

Do you offer free samples?

Do you offer a warranty?

Are you hiring?

Do you have any deals or promotions currently running?


What are the benefits of a Happy Wax Subscription?

How do I manage my subscription?

Do I have to commit to the same scents for every delivery?

How often will I receive deliveries?

Can I combine other discounts with a subscription?

Why are some scents unavailable for subscription?