Signature Wax Warmer Kits

What does "no scrape" silicone dish mean?

Included in every warmer is our silicone wax melt removal dish which allows for super simple clean-up, unlike any other wax melter on the market. Once your wax cools off, simply remove the silicone liner and 'pop' out your used wax into the waste bin. No mess, no scrape, no problem!

How many bears should I be melting in my warmer?

We recommend starting with 1-2 of our scented soy wax melts in our Mini Mod and Outlet Wax Warmers. For larger warmers, like our Signature and Mod Warmers, we recommend starting with 2-3 of our scented wax melts and increasing based on your preference. Our wax melts warmers are compatible with all scented wax melts, cubes and tarts!

What are the differences between the Mod Warmer and the Signature Warmer?

Both our Signature Wax Warmers & Mod Warmers are large tabletop wax warmers. They both feature a 3-6-9 hour auto shut off timer, include our silicone dish, and can fit up to 6-8 Happy Wax bears. What makes our Mod Warmer different is its sleek design. The timer buttons are placed on the power cord as opposed to the base, so you can keep them hidden out of sight.

See below for more details between warmers:

*Please visit the each specific product page for more details on each warmer

For more information please see a complete list of all FAQ's on our page here. 

Shipping

Orders are shipped out from our warehouse located in Hillsborough, NC within 1-3 business days after being placed.

Warranty

Warmers:  Happy Wax warrants your new warmer to be free from defects in materials and workmanship under normal household use for a period of one year (365 days) from the date of purchase.

Warmer Bulbs:  Happy Wax warrants your new warming bulbs to be free from defects in materials and workmanship under normal household use for a period of 90 days from the date of purchase

What does this warranty cover?
During the warranty period, the original manufacturer will replace the product or parts at no charge to the customer.

What is not covered by warranty?
Accidental damage
Abuse
Neglect
Connection to incorrect voltage or power supply
Attempted repair
Loss or theft

Returns & Replacements

If you are having issues with our products or are not happy with a purchase, please contact us via Email at hello@happywax.com (M-F, 9am-5pm EST) and we will work to ensure that you are 100% satisfied. It's the Happy Wax way! 

Refunds or replacements are offered within the first 30 days of purchase. After 30 days, only replacements will be available.

Please see our FAQ for full details.