48 HOUR OFFER! Signature Warmer + FREE Wax Melts

How many bears do I get and how long do they last?

How do I get started melting?

We recommend starting with 1-2 bear in our Outlet Plug-In Warmers, and 2–3 in our Signature or Mod Warmers. Mixing melts is highly recommended! Our rule of thumb is typically to melt 2 bears at a time for 8 hours of scent time, giving you more value and "melt mileage" than other brands.

How strong are the scents?

Scent sensitivity varies so greatly from person to person.  We do load our melts with the highest amount of fragrance oil possible, because we want your melts to last longer and travel further! This is also why our core shape is the bear- the smaller size allows for great “portion control.” If you are concerned about scent strength and it being too strong, just start with 1 bear and “take it from there.”

What are the ingredients in your wax melts?

All-natural soy wax, phthalate-free essential oil-infused fragrance oil, dye.

Are your wax melts safe to use around kids? 

Yes, our soy wax melts are safe to use around children so long as they are being used for their intended purposes. In addition to making all of our wax melts with 100% all natural soy wax, we also proudly make our wax melts paraffin and phthalate-free!

For more information please see a complete list of all FAQ's on our page here. 

What does "no scrape" silicone dish mean?

Included in every warmer is our silicone wax melt removal dish which allows for super simple clean-up, unlike any other wax melter on the market. Once your wax cools off, simply remove the silicone liner and 'pop' out your used wax into the waste bin. No mess, no scrape, no problem!

How many bears should I be melting in my warmer?

We recommend starting with 1-2 of our scented soy wax melts in our Mini Tabletop and Outlet Plug-In Wax Warmers. For larger warmers, like our Signature, Mod & Classic Warmers, we recommend starting with 2-3 of our scented wax melts. Our wax melts warmers are compatible with all scented wax melts, cubes and tarts!

What are the differences between the Mod Warmer and the Signature Warmer?

Both our Signature Wax Warmers & Mod Warmers are large tabletop wax warmers. They both feature a 3-6-9 hour auto shut off timer, include our silicone dish, and can fit up to 6-8 Happy Wax bears. What makes the Mod Warmer different is that it has an additional low / medium / high temperature setting. This allows you more control over the intensity of your fragrance. It also has an "On" button which overrides the timer if you want to leave the warmer on for a time other than 3, 6, or 9 hours. The Signature Wax Warmer does not include the temperature settings or the "On" button.

See below for more details between warmers:

*Please visit the each specific product page for more details on each warmer

For more information please see a complete list of all FAQ's on our page here. 

Shipping

Orders are shipped out from our warehouse located in Hillsborough, NC within 1-3 business days after being placed.

Warranty

Warmers:  Happy Wax warrants your new warmer to be free from defects in materials and workmanship under normal household use for a period of one year (365 days) from the date of purchase.

Warmer Bulbs:  Happy Wax warrants your new warming bulbs to be free from defects in materials and workmanship under normal household use for a period of 90 days from the date of purchase

What does this warranty cover?
During the warranty period, the original manufacturer will replace the product or parts at no charge to the customer.

What is not covered by warranty?
Accidental damage
Abuse
Neglect
Connection to incorrect voltage or power supply
Attempted repair
Loss or theft

Returns & Replacements

If you are having issues with our products or are not happy with a purchase, please contact us via Email at hello@happywax.com (M-F, 9am-5pm EST) and we will work to ensure that you are 100% satisfied. It's the Happy Wax way! 

Refunds or replacements are offered within the first 30 days of purchase. After 30 days, only replacements will be available.

Please see our FAQ for full details.