Winter Forest Collection 3-Pack

Shipping

Orders are shipped out from our warehouse located in Hillsborough, NC within 1-3 business days after being placed.

Warranty

Warmers:  Happy Wax warrants your new warmer to be free from defects in materials and workmanship under normal household use for a period of one year (365 days) from the date of purchase.

Warmer Bulbs:  Happy Wax warrants your new warming bulbs to be free from defects in materials and workmanship under normal household use for a period of 90 days from the date of purchase

What does this warranty cover?
During the warranty period, the original manufacturer will replace the product or parts at no charge to the customer.

What is not covered by warranty?
Accidental damage
Abuse
Neglect
Connection to incorrect voltage or power supply
Attempted repair
Loss or theft

Returns & Replacements

If you are having issues with our products or are not happy with a purchase, please contact us via Email at hello@happywax.com (M-F, 9am-5pm EST) and we will work to ensure that you are 100% satisfied. It's the Happy Wax way! 

Refunds or replacements are offered within the first 30 days of purchase. After 30 days, only replacements will be available.

Please see our FAQ for full details.